๐Ÿ”’ Your Personal Data Protection

Kiss98 Privacy Policy โ€“ Personal Data Protection for Malaysian Players

Your privacy is our priority. This Privacy Policy explains how kiss98 collects, uses, stores, and protects the personal information of registered members in Malaysia. Please read it carefully to fully understand your rights.

Last updated: 1 January 2026
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SSL Bit Encryption
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Sale of Data to Third Parties
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PDPA Compliant

Kiss98's Privacy Commitment to Malaysian Members

The following six core principles shape how kiss98 handles every member's personal data with full responsibility and transparency.

256-bit SSL Encryption at All Times

All data transmitted between your device and kiss98's servers is protected by 256-bit SSL encryption โ€” the same security standard used by banking institutions in Malaysia. Your personal information and financial transactions cannot be accessed by unauthorised parties.

Data Not Sold to Third Parties

Kiss98 does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your data is used solely for the operation of the kiss98 platform and applicable legal compliance โ€” nothing more.

Privacy Controls in Your Hands

As a kiss98 member, you have the right to access, correct, or request the deletion of your personal data. We provide a clear and straightforward process for you to manage the information we hold about you within your kiss98 account.

Secure & Controlled Data Storage

Kiss98 members' personal data is stored on protected servers with strict access controls, multi-layered firewalls, and intrusion detection systems operating around the clock. Access to member data is granted only to staff who genuinely require it for operational purposes.

Personal Data Protection Act Compliance

The kiss98 Privacy Policy was developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how organisations handle personal data in Malaysia. We are committed to ensuring full compliance with all applicable local laws.

Immediate Data Breach Notification

In the event of any security breach affecting kiss98 members' personal data, we are committed to notifying affected members as promptly as possible via their registered email or an in-platform notification, along with the steps they should take to protect their accounts.

Types of Personal Data Collected by kiss98

Kiss98 only collects information that is genuinely necessary to provide you with the best possible service. Below are the categories of data we collect and the reasons for doing so.

Identity Information Contact Information Financial Data Gaming Activity Data Device & Technical Data General Location Data Communication Records Cookie & Tracking Data

Identity & Contact Information

Information you provide when registering a kiss98 account:

  • Full name (as per MyKad)
  • An active Malaysian phone number
  • A valid email address
  • Date of birth (for age verification)
  • Identity card number (MyKad) โ€” for the KYC process
  • Current residential address

Financial & Transaction Data

Information relating to financial activity within your kiss98 account:

  • Payment method details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, CIMB Clicks)
  • Records of deposits and withdrawals in Malaysian Ringgit (RM)
  • Kiss98 account transaction history
  • Current account balance

Activity & Gaming Data

Information generated while you play on the kiss98 platform:

  • Gaming and betting history
  • Recorded wins and losses
  • Games played most frequently (slots, Live Casino, poker)
  • Duration and timing of gaming sessions
  • Kiss98 bonus and promotion usage

Technical & Device Data

Technical information collected automatically when you use the kiss98 platform:

  • Your device's IP address
  • Web browser type and version
  • Device operating system (Android/iOS/Windows)
  • Cookie and session identifier data
  • Platform access and activity logs

๐Ÿ”’ kiss98's Privacy Commitment: We take your privacy seriously. This Policy is written in plain, straightforward language โ€” not convoluted legal jargon โ€” so you genuinely understand how your data is managed by kiss98. If you have any questions, our team is available to help 24 hours a day.

Privacy Policy Introduction & Scope

This Privacy Policy ("Policy") is published by kiss98 ("we", "our platform") and applies to all registered members and visitors of the kiss98 platform accessible at kiss98.my. It explains how we collect, use, disclose, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable legislation.

By registering a kiss98 account or continuing to use our platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree, please discontinue use of the kiss98 platform and contact us to close your account.

Kiss98 acts as the "data controller" for the personal information you provide to us. This means we are fully responsible for ensuring your data is processed lawfully, fairly, and transparently in accordance with applicable laws in Malaysia.

How We Collect Your Personal Data

Kiss98 collects personal data through several different methods:

  • Directly from you โ€” when you register a kiss98 account, complete your profile, make a deposit or withdrawal, contact our support team, or participate in promotions and contests.
  • Automatically โ€” via cookies, tracking pixels, and similar technologies when you browse the kiss98 platform. This includes information about your device, browser, and how you interact with our content.
  • From authorised third parties โ€” including payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks, as well as identity verification service providers we engage for the KYC process.
  • From public sources โ€” in cases required for identity verification or legal compliance, we may obtain information from legitimate public sources.

Kiss98 does not collect sensitive personal data such as health information, religious beliefs, or political views unless specifically required for compliance with certain laws and with your explicit consent.

How We Use Your Personal Data

Kiss98 uses the personal data collected solely for the following purposes:

  • Account management: Creating and maintaining your kiss98 account, processing your registration, and verifying your identity.
  • Service provision: Enabling you to play games available on the kiss98 platform, process deposits and withdrawals in MYR (RM), and manage eligible bonuses and promotions.
  • Security & fraud prevention: Detecting and preventing fraudulent activity, money laundering, unauthorised account access, and violations of kiss98's Terms & Conditions.
  • Customer support: Responding to your enquiries, resolving technical issues, and providing the assistance you need via live chat or email.
  • Legal compliance: Meeting applicable legal and regulatory obligations, including reporting requirements mandated by licensing authorities.
  • Platform improvements: Analysing usage patterns to improve the kiss98 gaming experience, develop new features, and resolve technical issues.
  • Marketing communications: Sending information about kiss98 promotions, bonuses, and new offers โ€” only if you have consented to receive them. You may withdraw this consent at any time.

Kiss98 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

Data Sharing with Third Parties

Kiss98 does not sell or trade members' personal data to third parties for their own marketing purposes. However, in the course of operating our platform, there are certain situations where we may share your personal data:

  • Payment service providers: Information required to process deposits and withdrawals is shared with the relevant payment service providers, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX providers. Each of these providers has its own privacy policy and is subject to applicable data protection laws.
  • Game software provider: Non-identifiable statistical gaming data may be shared with game developers who supply slots, live casino, and table games to the kiss98 platform for technical performance monitoring purposes.
  • Legal authorities: kiss98 will disclose personal data to police authorities, courts, or regulatory bodies when required by law, court order, or in the context of a legitimate criminal investigation.
  • Technology service providers: Companies providing kiss98 with technical infrastructure, cloud computing, and cybersecurity services may process data within the scope of their services, subject to strict confidentiality agreements.

โš ๏ธ Important Reminder: All third parties that receive data from kiss98 are required to adhere to data protection standards equivalent to those of kiss98. We are not responsible for the privacy practices of third parties operating outside the scope of our agreements with them.

Data Storage & Security

Kiss98 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, alteration, disclosure, or destruction:

  • Data encryption in transit: All communications between your device and kiss98's servers are protected using TLS/SSL 256-bit encryption. This means any information transmitted โ€” including passwords and financial data โ€” cannot be read by anyone attempting to intercept it.
  • Encryption of data at rest: Sensitive member data, including payment information and identification numbers, is stored in encrypted format within kiss98's databases.
  • Strict access controls: Access to members' personal data is granted only to kiss98 staff with a legitimate operational need. All access is automatically monitored and logged to facilitate auditing.
  • 24/7 security monitoring: An intrusion detection and anomaly monitoring system operates continuously to identify any suspicious activity targeting kiss98's infrastructure.
  • Regular security audits: kiss98 conducts regular security audits and penetration testing to identify and address system vulnerabilities before they can be exploited.
  • Data backups: Member data is regularly backed up to a secure, separate location to ensure service continuity in the event of an unexpected technical failure.

While kiss98 implements all reasonable security measures, no system can guarantee absolute security at all times. We encourage you to take personal protective steps as well, such as using a strong and unique password for your kiss98 account and never sharing your login credentials with anyone.

Cookies & Tracking Technologies

Like most online platforms, kiss98 uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you browse the kiss98 platform.

Types of cookies used by kiss98:

  • Essential cookies: Required for core kiss98 platform functions such as login, session verification, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting information on how you use the kiss98 platform โ€” pages visited, time spent, and errors encountered โ€” to help us improve your gaming experience.
  • Preference cookies: Saves your preferences โ€” such as your preferred language and display settings โ€” so you do not have to reconfigure them every time you use the kiss98 platform.
  • Marketing cookies: Used to display relevant kiss98 promotions and offers based on your activity and preferences. You can disable these cookies without affecting the platform's core functionality.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect some functions of the kiss98 platform. For guidance on managing cookies across different browsers, please refer to your web browser's help section.

Your Privacy Rights as a kiss98 Member

As a kiss98 member and an individual in Malaysia, you have the following rights regarding your personal data under PDPA 2010 and our privacy policy:

Right of Access

You have the right to request a copy of the personal data we hold about you. kiss98 will respond to data access requests within 21 business days.

Right to Rectification

If you find that your personal data on record with kiss98 is inaccurate or out of date, you have the right to request a correction. You can update certain information directly through your kiss98 account settings.

Right to Erasure

Under certain circumstances, you have the right to request the deletion of your personal data. However, this right may be limited where we have a legal obligation to retain the data โ€” for example, financial records that must be kept for auditing purposes.

Right to Object to Processing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you object, kiss98 will immediately cease using your data for that purpose.

Right to Data Portability

You have the right to receive the personal data you have provided to kiss98 in a machine-readable format, and to transfer that data to another data controller if you wish.

Right to Withdraw Consent

Where data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal.

To exercise any of the rights above, please contact the kiss98 support team via live chat or email at [email protected], clearly stating your request. We will make every effort to process your request within a reasonable timeframe and keep you informed of its progress.

Children's Privacy Protection

The kiss98 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should kiss98 discover that personal data belonging to an individual under the age of 18 has been collected without our knowledge, we will immediately take the following steps:

  • Immediately closing the account in question without prior notice.
  • Permanently deleting all personal data of the individual from kiss98's systems in accordance with applicable law.
  • Notify the relevant parent or guardian where contact information is available.

We encourage parents and guardians to monitor their children's online activity and to use appropriate parental control software to prevent access to adult gaming platforms. If you suspect a minor is using the kiss98 platform, please contact us immediately at [email protected].

Cross-Border Data Transfers

In the course of operating the kiss98 platform, members' personal data may be transferred to, stored in, or processed in countries or regions outside Malaysia. This occurs primarily when we engage international game developers or global cloud infrastructure services.

When cross-border data transfers occur, kiss98 ensures that adequate protections are in place through the following mechanisms:

  • Data processing agreements that require data recipients to uphold data protection standards equivalent to those under Malaysia's PDPA.
  • Data protection assessments prior to engaging any new service provider that requires access to kiss98 member data.
  • Standard contractual clauses recognised by regulatory bodies to ensure consistent data protection across borders.

By using the kiss98 platform, you consent to the transfer of your personal data as described in this section, subject to the protections we have put in place.

Data Retention Period

Kiss98 retains members' personal data for as long as your account is active or as long as needed to provide services to you. After account closure, we may retain certain data for an additional period based on the following requirements:

  • Financial records and transactions: Retained for a minimum of 7 years from the transaction date to meet financial auditing and legal compliance requirements.
  • Identity verification data (KYC): Retained for a minimum of 5 years from the account closure date to meet regulatory requirements related to anti-money laundering.
  • Customer support communication logs: Retained for 2 years for reference and service quality improvement purposes.
  • Gameplay activity data: Anonymised game statistics that cannot identify any individual may be retained for longer periods for the purposes of analysis and platform improvement at kiss98.

Once the designated retention period has expired, kiss98 will delete or anonymise the relevant personal data from our systems using secure, irreversible methods.

Privacy Policy Amendments

Kiss98 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes in how our platform operates. The "Last Updated" date shown at the top of this page indicates when the Policy was last revised.

When significant changes are made to this Privacy Policy, kiss98 will take reasonable steps to notify you through:

  • A prominent notice on the kiss98 platform's main page.
  • Email to your registered email address (for significant changes).
  • An in-platform notification upon your next login.

Your continued use of the kiss98 platform after any amendments to this Privacy Policy are published will be considered your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Us About Privacy

If you have any questions or concerns, or wish to exercise your privacy rights regarding how kiss98 handles your personal data, please contact us through the following channels:

  • Privacy Email: [email protected] โ€” please include "Privacy Enquiry" in the subject line of your email to ensure it is handled by the right team. We will respond within 5 business days.
  • kiss98 Platform Live Chat: Available 24 hours a day, 7 days a week. For privacy enquiries that require sharing sensitive information, we recommend using email for greater security.
  • Frequently Asked Questions: Visit the page Frequently Asked Questions kiss98 for prompt answers to the most frequently asked privacy questions.

We value every piece of feedback and every privacy-related enquiry. Your trust is kiss98's most valuable asset, and we are fully committed to upholding it to the best of our ability.

โœ… A Final Note on Our Privacy Policy: This Privacy Policy reflects kiss98's commitment to being a truly responsible and transparent online gaming platform. We believe that the trust of our members โ€” including their confidence that personal data is handled with the utmost integrity โ€” is the foundation of the lasting relationships we build with Malaysia's player community.

Your Privacy at kiss98 โ€“ More Than Just a Legal Document

For many Malaysian players, the decision to register with an online gaming platform isn't just about game selection or promotions. It's also about trust โ€” the confidence that your personal information, financial data, and activity records are handled responsibly by the platform you choose. At kiss98, we understand this trust and do not take it lightly.

When you register with kiss98 and begin using our services, you entrust us with highly personal information โ€” your name, phone number, payment details such as your Touch 'n Go eWallet or GrabPay account, and your gameplay activity patterns. If not handled properly, this kind of information can expose you to serious privacy risks. That is why kiss98 continually invests in data security infrastructure and staff training, ensuring our data protection standards remain as high as we can make them.

One thing we want every kiss98 member to know is that transparency is a core value of ours. We do not hide information in the fine print. We do not use convoluted technical language to obscure what we do with your data. This Privacy Policy โ€” while a necessary legal document โ€” has been written with the genuine intention of giving you a clear and honest understanding, not merely to tick a compliance box.

As a player in Malaysia, you may be familiar with news of data breaches and cyberattacks that occasionally affect large companies. These are real threats in the digital age, and no platform can claim to be 100% immune. What sets kiss98 apart is our response when any security incident occurs โ€” we are committed to acting swiftly, notifying affected members promptly, and taking every necessary step to prevent a recurrence. This is not an empty promise โ€” it is part of kiss98's operational standards, documented in our incident response protocol.

We also want to touch on the security of your personal account โ€” an aspect that players often overlook. At kiss98, our systems do a great deal to protect your account, but the best security comes from combining a robust system with good personal habits. Make sure your kiss98 account password is unique and strong โ€” avoid reusing passwords from your email or other platforms. Never share your login credentials with anyone, including family members. And always log out of your kiss98 account when you're done playing, especially if you're using a shared device.

Finally, we want you to know that our lines of communication are always open. If at any point you feel uncomfortable with how kiss98 handles your data, or if you notice anything inconsistent with what is stated in this Privacy Policy, please reach out to us directly. We take every concern seriously and will respond with accuracy and honesty. Your trust in kiss98 is something we genuinely value โ€” and we know it can only be maintained through consistent action, not just words.

Play with Confidence at kiss98 โ€“ Your Data Is Safe with Us

Now you know just how seriously kiss98 takes your privacy. Create a free account today and enjoy over 500 premium games in a safe, transparent, and responsible environment โ€” alongside the hundreds of thousands of Malaysian players who already trust kiss98.my.

No registration fee. Your data is protected by 256-bit SSL. Play responsibly. 18+ only.

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