Kiss98 Terms & Conditions – Terms of Use for Malaysia's Online Gaming Platform

Acceptance of Terms of Use

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and kiss98 ("we" or "the Company") governing your use of the kiss98 online gaming platform, accessible via kiss98.my and all associated subdomains.

By clicking "Register", "Log In", or any other action indicating your acceptance during the registration process or use of the kiss98 platform, you expressly and unconditionally agree to comply with all terms contained in this document, including kiss98's Privacy Policy and Responsible Gaming Policy, which form an integral part of this Agreement in its entirety.

If you are registering on behalf of another individual, you confirm that you have the authority to bind that individual to these terms. Nevertheless, kiss98 strongly encourages every individual to read and understand these terms personally before using our platform.

Member Eligibility

To be eligible to register and use kiss98 services, you must meet all of the following requirements:

• Aged at least 18 years of age at the time of registration and throughout your continued use of the kiss98 platform.
• Is acting on their own behalf and not on behalf of any third party.
• Not be on any list of individuals or entities prohibited by applicable laws or regulations from using online gaming services.
• Not holding more than one (1) active account on the kiss98 platform at any given time.
• Has full legal capacity to enter into a binding agreement under the laws of the country or territory in which they reside.

Kiss98 reserves the right to request proof of age or identity at any time. Should it be established that a member does not meet the eligibility requirements above, kiss98 reserves the right to close the account immediately and forfeit any winnings accumulated while the account was active.

Registration & Account Management

By registering an account with kiss98, you agree to:

• Providing information that is accurate, complete, and up to date including your full name, an active Malaysian phone number, a valid email address, and your actual date of birth.
• Keeping your account information up to date whenever changes occur, particularly your contact details and payment methods.
• Keeping your kiss98 account password confidential and not sharing your login credentials with anyone.
• Be fully responsible for all activities that occur under your kiss98 account, whether or not you have authorised them.
• Notify kiss98 immediately if you suspect that your account has been accessed without your authorisation.

Each individual is permitted to hold only one (1) active account with kiss98. Any attempt to register multiple accounts — whether using different names, phone numbers, email addresses, or payment methods — constitutes a serious violation of kiss98's terms and may result in the closure of all associated accounts along with the forfeiture of any balances and winnings.

Kiss98 reserves the right to verify a member's identity through a Know Your Customer (KYC) process, which may require you to submit a copy of your identification card, utility bill, or other relevant documents at any time.

Deposits, Withdrawals & Financial Transactions

All financial transactions on the kiss98 platform are conducted exclusively in Malaysian Ringgit (MYR). The payment methods accepted by kiss98 are:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Digital Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks

The minimum deposit accepted by kiss98 is RM20 per transaction. Maximum deposit limits may vary depending on your chosen payment method and account verification level. These limits can be reviewed under the Deposit section of your kiss98 account.

Regarding withdrawals:

• The minimum withdrawal amount is RM50 per request.
• All bonus wagering requirements must be fully met before any withdrawal can be processed.
• Withdrawals are typically processed within 24 business hours. Longer processing times may occur in cases that require additional review.
• The withdrawal method used must be the same as, or compatible with, the deposit method used.
• Kiss98 reserves the right to request additional documents to verify your identity before processing withdrawals above certain amounts.

Any attempt to process transactions through methods not listed above, or using third-party payment details without kiss98's authorisation, is strictly prohibited and may result in account suspension.

Bonuses, Promotions & Wagering Requirements

Kiss98 offers its members a variety of bonuses and promotions from time to time, including new member welcome bonuses, weekly cashback, seasonal promotions, and other exclusive offers. All bonuses and promotions are subject to the following conditions:

• Every bonus comes with a wagering requirement clearly stated in each offer's terms. Bonuses may not be withdrawn before these wagering requirements have been met in full.
• Bonuses may only be used to play eligible games as specified in the relevant promotional terms. Not all games on kiss98 may qualify for bonus fund usage.
• Each kiss98 member is entitled to receive each type of bonus once only, unless otherwise stated in the relevant promotional terms.
• Kiss98 reserves the right to void bonuses and any winnings derived from them if misuse, fraud, or a breach of wagering conditions is found to have occurred.
• Kiss98 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

Players found to be using betting strategies that kiss98 identifies as attempts to exploit bonuses — including but not limited to systematic low-risk wagering, placing opposing bets across different games, or coordinating activity across multiple accounts — may have their bonuses voided and their accounts closed.

Game Rules & Fairness

Kiss98 is committed to providing a fair and transparent gaming environment for all its members. In this regard:

• All games on the kiss98 platform use a Random Number Generator (RNG) that has been certified by an independent testing body to ensure that the outcome of every game is random and cannot be manipulated.
• Live casino games at kiss98 are run by real dealers in real time and monitored by a rigorous surveillance system to ensure the integrity of every game.
• The outcome of completed games is final and cannot be disputed unless there is clear evidence of a technical error or system failure.
• In the event of a technical failure during gameplay, kiss98 will endeavour to restore the account balance to its state prior to the start of the game, based on available records.
• All bet values and winnings displayed within the game interface are denominated in Malaysian Ringgit (RM) and are credited or debited to your kiss98 account balance instantly.

All games available on kiss98 — including slots such as Fortune Rabbit and Gates of Olympus, live casino titles such as Speed Baccarat and Live Andar Bahar, and table games such as Joker Poker and Ultimate Holdem — comply with industry-standard rules and are provided by reputable, licensed software developers.

Member Conduct & Responsibilities

As a kiss98 member, you agree not to engage in any of the following:

• Using automated software, bots, or scripts to interact with the kiss98 platform in any unauthorised manner.
• Registering or maintaining more than one kiss98 account in any capacity.
• Transferring account balances between different kiss98 accounts except through officially permitted channels.
• Attempting to exploit technical vulnerabilities or software errors within the kiss98 platform.
• Communicating in a manner that is offensive, threatening, or constitutes harassment towards other members or kiss98 staff.
• Using the kiss98 platform for any money laundering activities or to finance illegal activities.
• Sharing or selling access to your kiss98 account to any third party.

Any violation of the above may result in immediate action by kiss98, including instant account suspension, forfeiture of balances and winnings, and reporting to the relevant authorities where necessary.

Intellectual Property

All content on the kiss98 platform — including logos, designs, text, graphics, user interfaces, software, and source code — is the exclusive property of kiss98 or its relevant licensors and is protected by applicable copyright, trademark, and intellectual property laws.

As a kiss98 member, you are granted a limited, non-exclusive, and non-transferable licence to access and use the kiss98 platform for personal, non-commercial purposes only. This licence does not include the right to:

• Copying, modifying, distributing, or selling any content from the kiss98 platform.
• Reverse-engineering or attempting to obtain the source code of the kiss98 platform.
• Using kiss98's brand name, logo, or trademarks without explicit written authorisation.
• Framing or mirroring any part of the kiss98 platform on another website.

Liability Limits & Disclaimer

Kiss98 provides its gaming platform on an "as is" and "as available" basis. While we make every effort to ensure the platform runs smoothly and without interruption, we cannot guarantee that the service will always be free from technical errors or disruptions caused by factors beyond our control.

To the extent permitted by applicable law, kiss98 and its business partners shall not be held liable for:

• Any financial losses incurred while playing on the kiss98 platform, including losses resulting from technical disruptions or internet disconnection during an active game session.
• Any indirect, incidental, special, or consequential damages arising from the use of or inability to use the kiss98 platform.
• Actions or omissions by third parties that cause damage or loss to kiss98 members.

Kiss98's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member into their kiss98 account within the 30 days preceding the submission of the claim.

Account Closure & Suspension

Kiss98 members may close their account at any time by contacting kiss98 customer support. Before the closure is processed, all applicable wagering requirements must be settled, and any eligible balance withdrawals will be processed in accordance with kiss98's standard procedures.

Kiss98 also reserves the right to suspend or close a member's account without prior notice in the following circumstances:

• Breach of any part of these Terms & Conditions.
• Confirmation that the member is under 18 years of age.
• Confirmation that a member has provided false information during registration or the KYC process.
• Activity suspected to involve fraud, money laundering, or system abuse.
• Legal compliance requirements or directives from relevant authorities.

In the event of account closure due to a breach of terms, kiss98 reserves the right to withhold all balances and winnings in the relevant account as compensation for any losses incurred. kiss98's decision regarding account closure is final, subject to a thorough investigation.

Amendments to Terms & Conditions

Kiss98 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time at our sole discretion. Such amendments will take effect immediately upon publication on the kiss98 platform unless otherwise stated.

In the event of significant changes, kiss98 will endeavour to notify members via their registered email address or through in-platform notifications. Nonetheless, it remains each member's responsibility to review these Terms & Conditions periodically to ensure they remain aware of the current applicable terms.

Your continued use of the kiss98 platform following the publication of any amendments to these terms will be deemed as your acceptance of the updated terms. If you do not agree with any such amendments, you have the right to discontinue use of the kiss98 platform and close your account.

Law & Jurisdiction

These Terms & Conditions and any disputes arising from them shall be interpreted and governed by the laws applicable under kiss98's operating licence. Members agree that any legal claims or proceedings relating to the kiss98 platform shall be submitted exclusively to the dispute resolution body designated by kiss98's licensing authority.

Without limiting the foregoing, kiss98 is a platform that operates for an international user base, including players in Malaysia. Members are responsible for ensuring that their use of kiss98's services complies with the local laws and regulations applicable in their region or territory of residence.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed, while all remaining provisions shall continue in full force and effect.

Contact kiss98

If you have any questions, concerns, or would like further clarification regarding the kiss98 Terms & Conditions, we encourage you to reach out to our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the kiss98 platform — the fastest way to get an immediate response in Bahasa Melayu.
• Email: [email protected] — for enquiries that require detailed explanation or supporting documentation. We will respond within 24 business hours.
• Frequently Asked Questions: Visit the FAQ kiss98 for answers to our members' most frequently asked questions.

Kiss98's Malay-speaking customer support team is on hand to help you better understand any aspect of these Terms & Conditions. We believe in transparency and open communication with all our members.